We Will be Keen, focussed and Sharp to analyze your support system delpoyed and will offer outsourcing Ideas and will take up your support and backend tasks sharing your business load almost at no cost offering the support services at same quality without compensating on productivity with the aid of support and data management experts with professionale experience in worlds biggest telecommunication networks and health care giants. We offer following BPO Services and KPO Services:
IT SERVICES
We provide Unprecedented and customer centric IT and ITES services for the global customers throughout the world We Offer exceptional IT services for global customers throughout the world and we aim at turning out as an comprehensive IT business solutions provider and your favorite offshore Outsourcing Solutions provider cutting your business costs in many more times . We have profound experience in Software Development, Application Programming, Software Testing Solutions, Web Development, Web Designing and we are experts in following Technologies:
Microsoft Technologies :(Microsoft.Net , Micrsoft Sharepoint Server,Microsoft Dynamic NAV,Microsoft Exchange server,Microsoft CRM, Microsoft Biztalk Server, Microsoft Commerce Server,Microsoft Visual C++,Dot Net Nuke etc)
Java Technologies: (Java Script, J2EE, J2ME, Webservices like XML, SOAP WSDL)
Open Source Linux and Unix Technologies ( Linux Application development, RPM package Building,Python, Pearl, Shell scripting, Kernel Development, Linux Application Compatibility Testing etc , opensource application development platforms inclusing Joomla, PHPBB, Wordpress, Oscommerce etc)
Software Testing Solutions (Black Box Testing using Silk Test Tools, Load Runner tools etc and White Box (coding) testing.
Website Mainatenance, adding dynamic content, maintaining the cutomer database, website traffic analysis, Search Engine Optimization services involving link submission, increasing keyword density, Click Through Rate increasing, optimizing content inline with keywords, article rewriting to enhance stickiness of visitors, Social networking, forum installations etc are out other major services.
We offer the above services through qualified professionals certified in various domains by respective Software and Hardware leaders like Microsoft, Red Hat, SUSE, CISCO,IBM STS etc. Apart from the services mentioned above we are maturing on Web Designing and Mainframe and other Server Technologies like Apache, Tomcat etc. We are confident to offer competitive solutions as we have a challenging team of individuals always focused on creating new ideas and inventing straight through solutions realizing the complexity of spiral techniques. We currently have several US and European Customers to whom we offer high level of service in Software Development and Web Development.
Our offshore Outsourcing Solutions adds value to your business by ensuring higher quality, faster productivity and we analyze your business requirements before we start the development process. We have achieved high level of accuracy and less number of bugs in the recent application development projects we were involved in and hence we are looking towards complex challenges. Feel free to reach our Contact Us page to ask for the service, cost quote, time requirement etc. We respect our customers and will offer you the most comprehensive solutions and hence you can be more confident while doing business with us. We do respect our visitors feedback and the request of operations they are looking forward to outsource to us. We guarantee you that we will not only give you a chance to cut cost but we will analyze your business strategies and will offer you value added services that would best suit your business and catalyze its development.
ITES SERVICES
Customer Support:
We offer customer Support solutions through Chat, Email and Remote. We have a set up ideally suited to carry out customer support with high speed connectivity and hassle free wireless networking and calm atmosphere. Our founder, CEO's and COO's have more than a decade of experience in planning perfect support solutions for various foreign companies. We can tell you the right kind of support solutions and would guide you with right kind of resources to excel your back end and support activities cutting the cost beyong your expectations.
Technical Support:
We are experienced in providing high end technical support to resolve calls on Os failure, pc hardware failure, Internet troubleshhotingm Broadband ISP support, Antivirus trouble shooting. As said above our facility is again ideally suited for techsupport through chat , Emal and Voice, We have out of box voice solutions where we can reach your customers anywhere in the world and can offer call backs to resolve their issues real fast. We maintain very good AHT and offer 24/7 solutions and can serve you all 365 days per year. As you expect, we employ highly skillfull Indian support experts who are geeks in technical trouble shooting. We respect every customer as our Main stream customer and will appointing independent managers to control your support process. We do recommend direct quality checks so that you can keep up your confidence in outsourcing to us.
BACKEND and Data Organization Processes:
We have dealt with International US and European Clients in Data classification, data organizing projects and have earned huge respect among our clients. We are determined to resurrect your backend tasks and Non voice backend operations with the aid of Data experts and technically sound candidates who can definitely bring out the performance one's business expects and can satisy your customers paving you the way for more business for you. Data entry operations, Captcha entry processess, Article writing, Data manipulation, site down time analaysis are our other backend processess which we can process professionally and perform to universal expectations.